Privacy Policy

Updated: 04-11-2025

Introduction

Sugar Roofing is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

  • Name, email, phone number, and address via forms
  • Roof-related project details you submit
  • IP address, browser type, and site usage (via analytics)
  • Interaction with tools like our estimator

    • How We Use Your Information

  • To respond to your inquiries or schedule service
  • To deliver roof estimates via our estimator tool
  • To provide updates, promotions, or reminders
  • To improve our website and services
  • To connect you with financing providers (if requested)

    • SMS & Email Consent

    By submitting your contact info, you consent to receive calls, texts, or emails from Sugar Roofing. Message frequency may vary. To stop receiving messages, reply STOP or unsubscribe.

    Sharing of Information

    We do not sell your data. We may share your info only with:

    • Our roofing project team
    • Financing providers (with your permission)
    • Third-party services we use to manage bookings or marketing (e.g., Google, Meta, Roofr)

    Your Rights

    You may request to access, correct, or delete your personal data at any time by contacting us at support@sugarroofing.com.

    Third-Party Links

    Our site may include links to third-party sites (e.g., Roofr, Instagram). We are not responsible for their privacy practices.

    Children's Privacy

    Our services are not intended for children under 13. We do not knowingly collect data from minors.

    Updates to This Policy

    We may update this privacy policy at any time. Changes will be reflected on this page with the updated date.

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    A New Roofing Estimate In Seconds!

    Frequently ASked Questions

    Instant Roof Estimator Q&A

    How does the Instant Roof estimator tool work?

    We use satellite imagery to measure your roof and instantly calculate a ballpark estimate for a full roof replacement. No appointments, no obligations — just enter your address and follow the steps.

    Is the Roof estimate accurate?

    Yes, the estimate is based on actual aerial roof measurements and material types you select. Final pricing may vary depending on factors like roof condition, wood rot, or upgrades you may want.

    Do I need to climb on my roof or take pictures?

    Nope. That’s the beauty of this tool. Just type in your address, and we’ll handle the roof measurements using high-resolution satellite data

    What kind of roof types can I get an estimate for?

    Currently, we provide estimates for asphalt and metal roofing systems. If you need tile or specialty roofing, we’ll follow up with a customized quote.

    Will someone contact me after I submit the estimate?

    Yes. Once you complete the steps, we’ll review your info and contact you with next steps, including a detailed quote, financing options, or setting up a free in-person inspection if needed.

    How fast will I get my New Roof estimate?

    Within minutes. You’ll complete a quick 2-minute form and see a rough estimate right away — and our Sugar Roofing team follows up quickly to confirm everything and walk you through your options.

    Can I use this Roof Estimator if I’m working with Insurance Claims?

    Yes. If your roof has storm damage or you're filing a claim, let us know in the notes. We specialize in insurance work and can help you navigate the claim process.

    Is your team certified or trained?

    Yes, our team is trained and certified to install Owens Corning products and more. Every installer follows strict safety and manufacturer guidelines to ensure a durable, weather-resistant roof.

    Do you offer warranties on Roofing Installations?

    Yes. We offer extended warranties on both labor and materials, depending on the type of roofing system you choose. Owens Corning warranties are available for up to 50 years with proper installation.

    What Areas Do Sugar Roofing Service?

    We service the Greater Houston area, including Sugar Land, Katy, Richmond, and nearby communities. If you’re unsure, just ask—we’re always expanding!